Events for November 23, 2024

TECHNICAL TRACK: Mayo Clinic Improves Customer Service and Realizes Thousands in Postal Savings

Join us as we discuss how intelligent workflow automation continues to grow and benefit the print and mail environment, and improve customer service globally for Mayo Clinic.

In addition to replacing their offset content to digital, personalized patient booklets for in-house printing, Mayo Clinic also consolidates and households documents. This reduces the number of individual mail pieces but also summarizes statements and invoices into a single document. These documents are easier for their patients to understand.

For their global customers, such as embassies, Mayo Clinic streamlined the process of getting patient information, statements and invoices into consolidated documents and with bulk shipments. Electronic versions accompany all print.

Both of these processes have enabled huge postal savings (100K+) and improved patient and nursing services.

LOCATION: Breakout Room: Veranda
PRESENTER(S): Mary Ann Rowan, Chief Experience Officer , Solimar Systems, Inc. and Tony Fenner Manager, eDocument Solutions , Mayo Clinic
DATE & TIME: September 24, 2024, 1:30 PM-2:15 PM ET

LUNCH AND LEARN: How to Open a Door...and Successfully Own the Room

You have 7 seconds to create a long-lasting or forever-wasted impression. This is an interactive session for everyone who wants to improve their presence in a room or in front of an audience, create long-lasting impressions, overcome stage fright and eye-contact fears.

LOCATION: Breakout Room: Crystal
PRESENTER(S): Petra Diener, Founder , 3 Across The Sea
DATE & TIME: September 24, 2024, 12:00 PM-1:30 PM ET

Career Speed Dating

Students and job seekers are invited to join this round-robin-style interview session with representatives from some of our exhibiting companies. This is your chance to connect with individuals who may benefit your career path. For our exhibitors, this is an opportunity to meet potential job candidates and gain insight into what sort of candidates will soon enter the job market.

LOCATION: Breakout Room: Crystal
PRESENTER(S): Petra Diener, Founder, 3 Across The Sea
DATE & TIME: September 25, 2024, 7:30 AM-8:30 AM ET

Secure Printing of National Exam Books with JDF Job Tickets and Intelligent Workflow Automation

This session will discuss how an RFP tender was completed in under six weeks from design to successful proof of concept. This end-to-end automated workflow solution begins with blank paper and finishes with unique secure exam books generated per student, and printed via JDF to production cut-sheet inkjet presses.

LOCATION: Breakout Room: Veranda
PRESENTER(S): Mary Ann Rowan, Chief Experience Officer , Solimar Systems, Inc.
DATE & TIME: September 25, 2024, 10:30 AM-10:55 AM ET

PANEL: Navigating Compliance in CCM: Practical Insights and Strategies

Navigating compliance in Customer Communications Management (CCM) requires a strategic approach to ensure adherence to regulations while maintaining effective communication with customers.Our panel will discuss not only why compliance is critical to your CCM strategy, but how you can evaluate where you are and how to take the next steps.

LOCATION: Breakout Room: Crystal
PRESENTER(S): Mary Ann Rowan, Chief Experience Officer , Solimar Systems, Inc. & Pat McGrew, M-EDP, CMP, Managing Director, McGrewGroup, Inc. & David Herr, Vice President of Enterprise Solutions, Allyant, & Jeff DeVoyd, Enterprise Architect, Quadient & Dennis Quon, EDP Director, Document Accessibility Solutions, Crawford Technologies
DATE & TIME: September 26, 2024, 9:30 AM-10:15 AM ET