Business Profile
Johnson & Quin is a full-service direct mail production company providing the latest in direct mail production, as well as data services, personalization technologies, quality processes and certified data security practices. Founded in 1876, the company has built a strong reputation for delivering innovative and data-driven marketing strategies that help clients achieve their goals.\
Industry
Service Bureau
Johnson & Quin Celebrates Continued Success with Solimar’s Next-Gen Automation Solutions
Introduction
In a remarkable demonstration of innovation and adaptability, Johnson & Quin has once again revolutionized its operations through the strategic implementation of Solimar Systems’ Chemistry™ platform of cutting-edge intelligent automation solutions. This partnership has yielded impressive results for nearly two decades, dramatically enhancing the company’s efficiency and competitive edge in the direct mail services industry.
Continuous Improvement with Solimar Solutions
Johnson & Quin’s journey with Solimar Systems began with the implementation of Solimar® Print Director™ (SPDE aka Speedy), which assisted them in replacing their existing IBM InfoPrint® Manager and i4100s. This switch resulted in improved data stream transforms and multi-device printing capabilities, setting the stage for a future PDF-based workflow. The change proved to be financially rewarding as well, leading to annual savings exceeding USD 150,000.
Building on this success, the company introduced Solimar’s Rubika to add post-composition capabilities, coinciding with the company’s adoption of color inkjet and white paper factory. This modular solution automated manual processes, enabled postal savings, and allowed for on-the-fly print data modifications. The Rubika®-led process significantly improved data integrity and dramatically reduced processing time for reprints by an impressive 90%.
At-A-Glance
Location
- Niles. IL, USA
Business Solution
- Document Re-engineering
- Reprints
- Workflow Automation
Solimar Products
Benefits
- Accelerated the approval-to-production timeline by up to 90% compared to the previous workflow
- Realized daily processing time savings of up to 4 hours on larger print jobs
- Increased production flexibility to meet challenging SLAs and postal deadlines
- Streamlined 100 labor hours in the QC process, enabling a more strategic allocation of resources
- Enhanced transparency and reporting enabled 24/7 reprint capabilities, allowing operators to select the optimal time to initiate reprints
“The newest advancements have allowed us to reduce the time from approval to production by up to 90% versus the previous workflow.”
Manish Haria
CISO and CIO, Johnson and Quin
Breakthrough in Workflow Optimization
The latest advancements in Johnson & Quin’s workflow have led to an astounding reduction in processing time. “The newest advancements have allowed us to reduce the time from approval to production by up to 90% versus the previous workflow,” states Manish Haria, CISO and CIO at Johnson and Quin. This significant improvement underscores the company’s commitment to leveraging technology for operational excellence.
Innovative Use of the Rubika® De-imposition Module
Johnson & Quin’s ingenuity shines through in their application of Rubika’s new De-imposition Module. This clever implementation has transformed their production and reproduction workflows, yielding substantial time savings. “With the De-imposition module, we are saving up to 4 hours each day of processing time previously needed on our large jobs, which gives us more flexibility in production to meet difficult SLAs and postal cutoffs,” states Nicholas LaCapra, IT Manager at Johnson & Quin, The re-imagined process not only streamlines operations but also enhances transparency and flexibility throughout their operations. “The new process allows transparency through reporting and round-the-clock reprint capabilities where production operators determine the best time to start the reprints,” notes Haria.
Optimization of Quality Control
The new automated process has also revolutionized Johnson & Quin’s quality control procedures. By eliminating unnecessary steps and enhancing reporting capabilities, the company has optimized an impressive 100 labor hours in the QC process. This efficiency gain allows for more strategic allocation of resources, further enhancing the company’s operational prowess.
“With the De-imposition module, we are saving up to 4 hours each day of processing time previously needed on our large jobs, which gives us more flexibility in production to meet difficult SLAs and postal cutoffs.”
Nicholas LaCapra
IT Manager, Johnson and Quin
A Partnership Driving Growth
Johnson & Quin’s utilization of Rubika exemplifies how businesses can leverage software updates and technical support to achieve significant operational improvements. The company’s trust in Solimar’s Chemistry platform suite of intelligent automation solutions, coupled with valuable insights gained through being active members of the Solimar Customer Advisory Council, has enabled them to make substantial strides in automation over the years.
These innovative workflow improvements have yielded persistent and compounding benefits, including labor savings, cost reductions, and enhanced production flexibility. As a result, Johnson & Quin has improved its speed of delivery and consistently meets critical SLAs, solidifying its position as a leader in the industry.
A Legacy of Innovation
Johnson & Quin’s utilization of Rubika exemplifies how businesses can leverage software updates and technical support to achieve significant operational improvements. The company’s trust in Solimar’s Chemistry platform suite of intelligent automation solutions, coupled with valuable insights gained through being active members of the Solimar Customer Advisory Council, has enabled them to make substantial strides in automation over the years.
These innovative workflow improvements have yielded persistent and compounding benefits, including labor savings, cost reductions, and enhanced production flexibility. As a result, Johnson & Quin has improved its speed of delivery and consistently meets critical SLAs, solidifying its position as a leader in the industry.